Performance Support

‘Game Theory’ of Game-based eLearning industry

Many managers and teachers wonder how to make their trainee’s learning experience exciting. They are concerned about the delivery potential of their employees. I recently talked to a talent acquisition manager. She said, “the newbies that are selected are of great calibre but only 10 % of them are able to complete the course.” Interestingly the concerns were not about the content but the way it is presented to the trainee, which was far from being game-based.     A user through game-based learning or gamification approach could carry out the learning process effectively....
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What will help your sales representative to deliver peak performance?

Are you worried about how to help your sales team with their efficiency on the job? This article can help you provide an insight into how a sales person confronts the common issue as well suggests how it can be solved for your team. The type of work involved with respect to a sales representative comprise attending meetings, meeting new as well as existing clients by being constantly on the move. It is very difficult to get trained and updated with the new happenings with respect to the product features or competitor’s updates. A weekly meeting with the team would be a an addition bu...
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GoPerform app: an information archive for your sales workforce

It seems self-evident that companies should focus on satisfying their customers. Satisfied customers usually return and buy more, they tell other people about their experiences, and they may well pay a premium for the privilege of doing business with a supplier they trust. Statistics show that: COST of Retaining a customer = 1/10th of the COST of finding a new one Few days before, I was in a meeting with a group of retail managers. We were casually discussing the market scenario. But, our discussion gradually got carried away towards the inability of their workforce of handling all the s...
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